Re: Landlord email October 21st 2021 – boilers, landlord log in, storage heaters

Oct

Re: Landlord email October 21st 2021 - boilers, landlord log in, storage heaters

“October was always the least dependable of months … full of ghosts and shadows.” – Joy Fielding

Dear All,

Since the start of the pandemic, landlords have been in touch outlining some highly financial situations as many UK households have suffered, and continue to suffer, financial losses as a result of the virus.

Under the terms of the tenancy agreement the rent is still due as normal. However, we have from the outset suggested working with tenants to try to help them through this period if possible, particularly if they have a history of good payment in the past.

On Monday an email was sent out to tenants https://glasgowpropertyletting.com/tenant-email-winter-is-coming-and-heating-will-be-coming-back-on-fuel-costs-and-assistance-with-arrears/ about turning boilers back on, bleeding radiators, topping up boilers and financial assistance.

The tenants who are is arrears or have a sporadic payment history have been sent additional information and encouraged to seek their own advice on any benefits or sick pay they may be entitled to. They can get free advice from:

If you have not received your landlord log in details for the software system and would like them, please let the team know and we will send them over to you. It means that you can see the statements and certificates all in one place.

A question has come up

“I’m thinking of replacing the storage heaters in my rental property with modern high efficiency electric panel heaters. Will this improve the energy performance certificate (EPC) rating of the property?”

The Scottish Association of Landlords have said “ This may in fact make the EPC rating worse. The EPC rating is currently based on the efficiency of the property fabric and heating system as well as the cost of the fuel used to heat the property. As storage heaters are powered by cheaper off-peak electricity they generally perform better on the EPC than new high efficiency electric panel heaters which are powered by more expensive on-peak electricity. It is usually better to replace old storage heaters with modern storage heaters. Landlords should seek further advice before installing new heating appliances to find out what the likely impact on the EPC rating will be. EPC providers can model your property with different improvement measures and tell you what the effect on the rating will be, before you spend any money on improvement works.”

Just a short email this week to check in with everyone, assure you that Colin, Christine, Robin and I are still here and ready to help with any issues that you may be having with the property.

Council tax and the utility companies seem to still have a 5 week turnaround time, which is frustrating, but given the volume of data they are dealing with, and probably short staffed they are trying their best. As you know I email the companies as much as possible so I have an audit trail and can refer back to the dates they were given the information.

Take care, stay safe and you know where we are if you need us

Kindest Regards

Michelle ODonnell

Branch Manager

17 Elmbank Street

Glasgow

G2 4PB

0141 221 3990

Registration number LARN1903009

VAT : 174415411

SC345735

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We will no longer retain emails from you as per GDPR legislation. This means when you send us an email you should keep a copy for your own records if you will need to refer to it at a later date. You can dispose of your own copies according to your own GDPR retention policies

Regards

Michelle O’Donnell