Sometimes life takes a new turn and you need a change in direction, it may be a new tenancy that is starting or an existing tenancy you wish to discuss , sometimes emergencies happen, whatever the situation we are here to help.

Emergency repair

 

 Report a repair or maintenance issue

 

 

Repairs and Maintenance

For plumbing or heating emergencies, Glasgow City Plumbers can be contacted on 0141 280 0192 .

For electrical emergencies please contact TN Electrical  on 07943203311.

Please only call the out of hours numbers in the case of an emergency.

Please inform our office by the next available working day if you have had to contact our emergency number

To report a general maintenance issue via this link 

If you smell gas in your property, please turn off the supply at your meter and contact the National Gas Emergency Service on 0800 111 999.

Please open doors and windows and avoid the use of naked flames or electrical switches.

If water is coming into your property, advise the upstairs neighbour to allow them to turn off the water.

You may wish to contact the factor of the property as that would be the company managing the building.  If you do not already have these details, you can find them at

Scottish Factor Register

If you have water leaking from your property, please turn off the stopcock (location of which is detailed in your inventory) and all water supplies before calling our emergency contractor.

If there is no water supply, please contact Scottish Water on 0800 0778 778

If there is loss of power, please check all fuses and circuit breakers, including plugs. Alternatively contact your energy supplier/ check to see if other properties are experiencing the same issue as there may be a power cut in your area.

For breakdown of large domestic appliances such as cookers and washing machines, please check the instruction manual. If you do not have the instruction manual, go online or contact the number for the manufacturer to obtain one. If there is still a problem, please contact our office here (link) or call with the serial number, make, model and full description of the fault.

In the case of small appliances like kettles or toasters, please check fuses and plugs and if necessary contact us and we will let you know whether to replace it.

Please see advice and contact details for AntiSocial Behaviour Glasgow

Tel: 0800 0273901
Email: admin@scottishmediation.org.uk

For plumbing or heating emergencies, please see the number below.

Please inform our office by the next available working day if you have had to contact our emergency number.

Glasgow City Plumbers can be contacted on 07921727495 / 07943063382.

For electrical emergencies please contact TN Electrical on 07943203311.

Please only call the out of hours numbers in the case of an emergency.

What to Expect as a tenant

 

Viewing a property

If you wish to view a property, pleases contact our office on 0141 221 3990 or email admin@glasgowpropertyletting.com and we can arrange a viewing or virtual for you.

What we require of you as a tenant,

All adults who intend to occupy the property are required to complete an application form and provide referencing paperwork, the simplest way is to complete  a My Rental CV.

Applicants are required to provide: -

  • photographic ID (passport or driving licence)
  • proof of their current address (utility bill, bank statement or driving licence)
  • Email addresses and contact numbers.

To allow us to take a property off the market and reserve it for you we would require a deposit

Applicants are also required to provide all of the following that are appropriate to their circumstances: -

  • recent landlord/letting agent reference stating tenancy dates, monthly rent due, details of any arrears, a statement on the condition of the property during or at the end of the tenancy and a statement on whether there were any breaches of the tenancy agreement;
  • employer/pension provider/accountant reference on headed paper stating job title, contract length and annual income;
  • evidence of any state benefit entitlement;
  • last 3 months of current account bank statements;
  • letter from university confirming student status;
  • for students funded/paid by an organisation or government, evidence of paid income or funding for living expenses;
  • their UK visa (for applicants from outside the EU).

We require applicants to have an income of 30 times the monthly rent. If an applicant does not meet the income criteria we will require them to provide a UK based guarantor or pay 6 months’ rent upfront. Guarantors are required to earn 3 times the annual rent. Guarantors are required to provide: -

  • photographic ID (passport or driving licence);
  • proof of their current address (utility bill, bank statement or driving licence);
  • employer/pension provider/accountant reference on headed paper stating job title, contract length and annual income;
  • evidence of any state benefit entitlement.

Guarantors will also be required to sign a contract in which they commit to cover any outstanding amounts due from the tenant under the terms of the tenancy agreement.

We will take all reasonable steps to confirm the identity of applicants and guarantors and to verify references. We will provide the landlord with a copy of all application and referencing paperwork and seek their approval to proceed with the tenancy.